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Frequently asked questions
Orders & Delivery
Where do you deliver?
We currently deliver throughout the United Kingdom. Enter your address at checkout to confirm that delivery is available in your area.
How much does delivery cost?
We offer free standard delivery on all orders within the United Kingdom.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
It may take up to 48 hours for the tracking information to become active.
You can track your order here
Returns & Refunds
Can I return my order?
Yes. We offer a 30-day return period.
You must request your return within 30 days of receiving your order. Items must be unworn, unused and returned in their original condition with all labels and packaging attached.
Products & Sizing
How do I choose the correct size?
Please check the size guide shown on the product page before placing your order.
Measurements can vary between different products and styles. When you are between two sizes, we generally recommend choosing the larger size for a more comfortable fit.
Eight Years of Passion, Fashion & Personal Service
Eight years ago, I turned my lifelong passion for fashion into Chelsea Monroe. After gaining years of experience in the fashion industry, I wanted to create a boutique where women could find elegant, comfortable pieces while enjoying a warm and personal shopping experience.
From the very beginning, my goal has been simple: to help every woman feel confident, stylish, and completely herself. Every collection is carefully selected with real women in mind, combining timeless designs with comfort and quality.
Over the past eight years, Chelsea Monroe has grown into something I am incredibly proud of. What still brings me the most joy is seeing customers discover pieces they truly love and hearing how confident they feel wearing them.
Even after all these years, I enjoy every day just as much as when I first started. Thank you for supporting Chelsea Monroe and allowing me to continue doing what I love most: sharing my passion for fashion and making people happy.
With love,
The Founder of Chelsea Monroe ❤️
Free Shipping
We offer free shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.