A Personal Touch
Victoria’s love for fashion is at the heart of Chelsea Monroe. She carefully selects every collection and takes pride in helping each customer with genuine care, attention and warmth.
See Why Women Choose Chelsea Monroe
Frequently asked questions
Orders & Delivery
Where do you deliver?
We currently deliver throughout the United Kingdom. Enter your address at checkout to confirm that delivery is available in your area.
How much does delivery cost?
We offer free standard delivery on all orders within the United Kingdom.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
It may take up to 48 hours for the tracking information to become active.
You can track your order here
Returns & Refunds
Can I return my order?
Yes. We offer a 30-day return period.
You must request your return within 30 days of receiving your order. Items must be unworn, unused and returned in their original condition with all labels and packaging attached.
Products & Sizing
How do I choose the correct size?
Please check the size guide shown on the product page before placing your order.
Measurements can vary between different products and styles. When you are between two sizes, we generally recommend choosing the larger size for a more comfortable fit.
Free Shipping
We offer free shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.